Job Description

Our Client: It's a leading logistics tech company in India that provides on-demand intra-city transportation services. The company's solutions cater to a variety of industries, offering features like real-time tracking, flexible pricing, and reliable delivery support across multiple cities.Job Title: Assistant Category managerExperience: 1.5 - 3 years Education: Bachelor's Degree or Post Graduate in any stream Location: Coimbatore About Role: We are looking for people to join us on a journey that can improve a million lives on a daily basis. Assistant LCV category manager is primarily responsible for handling P&L for LCV category in the city. The role requires good problem solving skills, data analysis and team handling skills.Key Responsibilities:- Supply/demand acquisition: constantly maintain an over-supplying effort by keeping a healthy pipeline of leads (by whatever channel it takes), by efficiently training and effectively retaining.- Retention: Will be involved in supply/customer retention activities like calling, partner engagement validation, zonal wise supply fulfillment, customer retention, etc.- Community management: actively moderate (bring people together), leverage, and rule the driver/customer community to shape the best service quality to users and the best worth for drivers.- Execute Marketing and Branding initiatives for the city as per the BTL plans.- Market intelligence: Gather market and competitive intelligence from various sources and create actionable insights.- Analyze data and prepare reports to monitor performances, find business problems and come up with solutions.- Process improvement: Identify, build and enforce Standard Operating Procedures and Policies to support the activity and solve prevalent issues.- Talent acquisition and management: Build a team that strives to win and constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective/improvement. Will be leading a team of 20+ high performing individuals.Requirement:- Communication & team handling skills- Supply/Demand planning- Data analysis & problem solving- Should be good in making reports (MS-Excel/google sheets, etc.)- Should know the local language of the region (ref:updazz.com)