We are looking for a motivated and customer-focused Assistant Cafe Manager to support the daily operations of our cafe at Guwahati Airport. The ideal candidate will assist the Cafe Manager in managing staff, ensuring excellent customer service, maintaining quality standards, and achieving sales and operational targets in a fast-paced airport environment.
Key Responsibilities
Assist the Cafe Manager in day-to-day cafe operations
Supervise and support cafe staff during shifts
Ensure high standards of customer service at all times
Monitor food quality, hygiene, and cleanliness as per FSSAI standards
Handle customer queries and resolve complaints professionally
Assist in inventory management, stock ordering, and vendor coordination
Support billing, cash handling, and basic reporting
Ensure compliance with airport security and operational guidelines
Help in staff training, scheduling, and performance monitoring
Maintain visual merchandising and overall cafe presentation
Requirements & Qualifications
Minimum 1-3 years of experience in cafe, QSR, or restaurant operations
Graduate or Diploma in Hotel Management preferred (not mandatory)
Strong leadership and team-handling skills
Good communication skills in English and Hindi (local language preferred)
Basic knowledge of POS systems and billing
Willingness to work in rotational shifts, including weekends and holidays
Key Skills
Customer Service Excellence
Team Management
Inventory & Stock Control
Problem Solving
Time Management
Attention to Hygiene & Safety
What We Offer
Competitive salary (?20,000 - ?25,000)
Growth opportunities within the organization
Exposure to airport retail and hospitality operations
Supportive and dynamic work environment
Interested candidates can apply with their updated resume.
Job Types: Full-time, Permanent
Pay: Up to ?25,000.00 per month
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.