Job Description

Designation : Assistant Branch Manager (ABM)

Location:

Trichy

Reporting To:

Branch Manager

Experience:

1yr to 3yr

Qualification:

Graduate / Postgraduate (preferred)

Job Summary

The Assistant Branch Manager supports the Branch Manager in overseeing daily branch operations, driving sales performance, managing staff, and ensuring excellent customer service. The role focuses on operational efficiency, revenue growth, and compliance with company policies.

Key ResponsibilitiesOperations & Administration

Assist in managing day-to-day branch operations Ensure smooth functioning of processes and adherence to SOPs Handle escalations related to customers and internal operations Monitor inventory, billing, documentation, and reporting
Sales & Business Development

Support achievement of branch sales targets Drive walk-in conversions and upselling/cross-selling Monitor individual and team performance Assist in local marketing and promotional activities
Team Management

Supervise and guide branch staff Conduct daily briefings and performance follow-ups Assist in hiring, training, and onboarding new employees Ensure discipline, attendance, and productivity
Customer Experience

Ensure high customer satisfaction levels Resolve customer complaints professionally and promptly Maintain long-term customer relationships
Compliance & Reporting

Ensure compliance with company policies and statutory norms Prepare daily/weekly/monthly MIS reports Support audits and internal reviews
Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Ability to commute/relocate:

Trichy, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

Are you immediate joiner ? What is your overall Exp ?
Education:

Bachelor's (Preferred)
Work Location: In person