Managing staff across multiple departments
Monitoring each of the operations and devising strategies to streamline them
Resolving customer queries and complaints, and collecting their feedback for further improvement
Coordinating with the finance department to ensure accurate financial reporting and compliance with industry standards
Monitoring loans activities and performance, and assisting the team in making changes to the strategy, if necessary
Communicating the risks to customers, senior management, investors and other key participants to ensure transparency
Addressing customer complaints, queries and escalations on time
Collecting customers' feedback to improve client service and operations
Job Type: Full-time
Pay: ?30,000.00 - ?35,000.00 per month
Benefits:
Food provided
Health insurance
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Yearly bonus
Education:
Bachelor's (Required)
Experience:
Banking: 2 years (Required)
Location:
Davangere, Karnataka (Required)
Work Location: In person
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