Job Description

Position:

Assistant Banquet Manager

Location:

The Fern Goregaon, An Ecotel Hotel, Mumbai (5-Star Hotel)

Experience:

Minimum 3-5 years (Banquet operations in 4-5 star hotels preferred)

Qualification:

Graduate/Diploma in Hotel Management or relevant field

Job Overview

We are seeking a dynamic and service-oriented

Assistant Banquet Manager

to support the execution of banquet events at our 5-star property. The role involves managing banquet operations, coordinating with clients, ensuring seamless service delivery, and maintaining The Fern's high standards of hospitality.

Key Responsibilities

Assist the Banquet Manager in planning, organizing, and executing all banquet events (corporate, social, and weddings). Supervise banquet staff to ensure high standards of service, grooming, and discipline. Coordinate with the Sales, F&B, and Kitchen teams for smooth event operations. Oversee setup, service, and breakdown of banquet events in compliance with hotel standards. Handle client interactions, address last-minute requirements, and ensure customer satisfaction. Monitor inventory of banquet supplies and coordinate with the store for requisitions. Maintain accurate records of event details, billing, and feedback. Train and mentor banquet associates to enhance performance and guest service standards. Ensure compliance with safety, hygiene, and legal regulations. Assist in preparing banquet sales reports and operational performance reviews.

Skills & Competencies

Strong leadership and team management skills. Excellent communication, interpersonal, and guest-handling abilities. Knowledge of banquet sales, costing, and budgeting. Proficiency in MS Office and hotel software (IDS/Opera/Innkey preferred). Ability to work under pressure and manage multiple events simultaneously. Strong focus on customer service and guest satisfaction.
Share your updated CV on Whats app -

9152295223

or mail us at "

career.tf.goregaon@fernhotels.com

"

Job Type: Full-time

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

Food provided Health insurance Provident Fund
Work Location: In person