Job Description

Company Name: XLNC Exotic Inc

Job Title: Accountant

Location: Jalandhar, Punjab (Office-Based)

Shift: 8:00PM - 6AM (Night Shift)

Working Days: Monday to Saturday

Salary: Based on Experience

Please note:

Kindly apply only if you are comfortable working in a night shift

Job Summary

The Account Executive will be responsible for managing client accounts, maintaining strong client relationships, and ensuring smooth financial and operational coordination. This role involves handling client communication, supporting financial documentation, coordinating with internal teams, and ensuring timely delivery of services. This is an excellent opportunity for a motivated professional looking to grow in client servicing and account management.

Key Responsibilities

Account Management & Client Coordination

Manage a portfolio of clients and act as the primary point of contact for day-to-day communication. Understand client requirements and coordinate with internal teams to ensure timely solutions. Maintain accurate client records, agreements, and account documentation. Build and maintain strong, long-term client relationships. Handle client queries, escalations, and follow-ups professionally.

Financial & Operational Support

Assist in preparing invoices, payment follow-ups, and basic financial documentation. Coordinate with the accounts team for billing, collections, and reconciliations. Ensure accuracy in client-related financial records and transactions. Track service delivery and ensure commitments to clients are met.

Compliance & Process Support

Support in maintaining compliance-related documents and timelines. Coordinate with internal finance and compliance teams for GST, TDS, and other statutory requirements. Ensure proper documentation and filing of client-related records.

Reporting & Documentation

Prepare client reports, summaries, and presentations for internal and external meetings. Maintain organized digital and physical records of client accounts and communications. Track pending tasks and ensure timely closure.

Administrative & Team Support

Assist senior managers in account reviews and client meetings. Monitor service timelines and follow up with relevant departments. Support in improving internal processes for better client experience.

Qualifications and Skills

Education

Bachelor's degree in commerce, Business Administration, Finance, or a related field. Additional certification in accounting, CRM tools, or client management is a plus.

Experience

1-3 years of experience in account management, client servicing, or business operations. Experience in finance, taxation, or service-based industries is an advantage.

Technical Skills

Basic knowledge of accounting or CRM software (e.g., Tally, Zoho Books, QuickBooks, Salesforce). Proficiency in MS Office, especially Excel and PowerPoint. Familiarity with invoicing, billing systems, and basic compliance processes.

Soft Skills

Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Customer-focused mindset with problem-solving skills. Ability to work collaboratively in a team environment. Willingness to learn and grow in a fast-paced role.

Key Performance Indicators (KPIs)

Client satisfaction and retention rate. Timely response to client queries and issues. Accuracy in documentation and billing coordination. Efficiency in task completion and follow-ups. Contribution to smooth internal and external communication.
Job Type: Full-time

Pay: ?15,000.00 - ?40,000.00 per month

Benefits:

Health insurance Leave encashment Paid sick time Paid time off Provident Fund
Work Location: In person