Job Description

:
I. JOB DETAILS
Job Title
Assessment Team Leader - Sales & Marketing
Reporting Supervisor
Area Sales Manager - Max@Home
II. JOB PURPOSE
To work within the max health care team, and identify potential patient for homecare services and convert them for the same. Achieve monthly targets.
III. KEY RESPONSIBILITIES
Core Responsibilities

• Sales approach, should be able to drive targets, engage with all the influencers to identify potential patient for homecare services.

• Perform of comprehensive assessments of potential patients on daily basis and convert patient for homecare in coordination with treating consultant and patient relatives and nursing team leader.
• Financial counselling and obtain a valid consent.
• Identify the patient care needs and intimate concerned team for competent manpower, equipment's and consumables for smooth functioning.
• Maintain and build good relations with the key influencers in the spoke.
• Accurately and timely completion of all documentation, supervisory assessments and evaluations and preparation of monthly report.
• Ensures compliance with Max healthcare and home care policies and procedures.
• Establishes a compassionate environment by providing emotional, psychological support to patients and families.
• Provide regular updates to treating doctor in coordination with Nursing TL.
• Maintains a cooperative relationship among home healthcare teams and Max hospital by communicating information; responding to requests.
• Ensuring and monitoring Complaint/Grievance redressed be time bound.
• To be well groomed, punctual & adhere to company policies and practices.
• Maintain and update the Sales Data daily.
• Prepare all the MIS related to the Homecare patients.
• Take new initiatives to increase business.

IV. KEY PERFORMANCE INDICATORS
Measurable Deliverables

• Working according to the sales strategy and executing the plan accordingly.
• Achieve monthly overall and service-line wise targets.
• Medical quality compliance.
• Ensure policy compliance.

• Strong interpersonal communication.
• Knowledge of and passion for Home healthcare.

V. JOB REQUIREMENTS
Minimum Qualifications
Graduate
Experience

• Minimum 3 years of experience in healthcare/ pharmaceutical industry.

Behavioural Skills

• Excellent communication skills.
• Good Interpersonal skills.
• Pro-activeness and assertiveness.
• Team work, self-motivation & decision making skills.
• Problem solving.

Technical Skills

• MS Office
• Sales aptitude

Language Skills

• English & Hindi

VI. KEY INTERACTIONS
Key Internal Contacts
Key External Contacts

• Area Sales Manager
• Nursing head, Treating Consultants
• Unit Coordinator
• Team leaders
• Product manager

• Patients / patient's attendants.
• External agencies as needed