Job Description

An Assistant Manager in the travel process typically oversees daily operations, manages travel arrangements, and ensures client satisfaction. Responsibilities include coordinating travel bookings, managing budgets, and potentially handling staff supervision and training. They also play a role in implementing strategies to improve client satisfaction and potentially contribute to sales efforts.

Key Responsibilities:

Travel Coordination:

Managing and coordinating travel arrangements for individuals or groups, including flights, accommodations, transportation, and other related services. Ensuring travel itineraries are accurate, well-organized, and communicated to travelers in a timely manner. Researching and recommending travel options based on company policies, individual preferences, and budgets. Managing corporate travel accounts and liaising with travel agencies for competitive pricing and deals.

Client Management:

Handling customer inquiries and providing excellent customer service. Developing customized travel solutions and providing expert advice to clients. Ensuring client satisfaction and resolving any issues or concerns related to travel arrangements.

Operational Management:

Overseeing daily operations of the travel agency or department. Managing budgets and tracking expenses to ensure compliance with financial guidelines. Implementing strategies to improve client satisfaction and potentially contributing to sales targets. Potentially involved in staff training and performance evaluations.

Teamwork and Collaboration:

Working closely with travel consultants and other team members to ensure efficient operations. Collaborating with internal teams and external vendors to achieve company goals. Building strong relationships with internal stakeholders.
Skills and Qualifications:

Travel Industry Knowledge:

Familiarity with travel booking systems (like Amadeus or Galileo), travel regulations, and popular destinations.

Customer Service Skills:

Excellent communication and interpersonal skills to interact with clients and colleagues.

Organizational Skills:

Ability to manage multiple tasks, prioritize effectively, and meet deadlines.

Problem-Solving Skills:

Ability to identify and resolve issues related to travel arrangements.

Leadership Skills:

Ability to lead and motivate a team, and potentially contribute to staff training and development.

Financial Acumen:

Understanding of budgeting, expense tracking, and financial reporting.
Potential Additional Responsibilities:

Sales and Marketing:

Contributing to sales efforts and promoting travel packages.

Policy and Compliance:

Ensuring adherence to travel policies and procedures.

Quality Control:

Monitoring the quality of travel arrangements and implementing improvements.

Data Analysis:

Analyzing data related to travel trends and performance metrics.
Job Types: Full-time, Permanent

Pay: ?40,000.00 - ?55,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement Paid sick time Provident Fund
Compensation Package:

Bonus pay Performance bonus Quarterly bonus Yearly bonus
Schedule:

Day shift Evening shift Morning shift Night shift US shift
Work Location: In person

Speak with the employer

+91 8699775959