Job Description

Information Technology
Job ID:
73444
Pune, MH, IN (On-Site)
Permanent

About the Role:


The IT Solution Designer - CMS & Web Technologies is a strategic role within Ferrero's global Center of Excellence for Consumer Technology. The position exists to conceptualize, design, and support the implementation of scalable, secure, and high-performing IT solutions across a web platform hosting over 300 websites. It serves as a bridge between international business units and technical teams, translating business requirements into architectural solutions aligned with enterprise standards.



The role is responsible for:


Designing and evolving digital services and web platforms. Ensuring compliance with architectural guidelines, service level targets, and IT standards. Managing platform upgrades and supporting service quality improvements. Providing 3rd level support and conducting technical analysis and pilot projects.


Its objectives include enhancing consumer engagement and data platforms, driving innovation, and maintaining operational excellence through collaboration, documentation, and continuous improvement.


Main Responsibilities:


Ensuring that IT procedures, guidelines and standards for regular project operations such as testing, monitoring, cyber security, documentation and handover to 1st & 2nd level support teams are performed and maintained. Performing 3rd level support for productive applications in collaboration with 2nd level support teams. Performing technical analysis and code reviews and managing pilot projects in web technology, consumer engagement and consumer data platforms. Managing major and minor upgrades of the global platforms, coordinating stakeholders and working with Ferrero Service Management to support compliance with service level targets and continuous improvement of service quality. Working closely with development teams, vendors and third-party partners to ensure proper implementation and adherence to architectural standards and guidelines. Supporting architecture design, implementation and country rollouts and the evolution of our digital services and web platform; considering scalability, data integrity, security and performance

About You:


EDUCATION



Bachelor's or Master's in Computer Science, Information Technology or a related field

SPECIFIC KNOWLEGE

Proficiency in working with cross-functional teams and managing stakeholders. Proven experience (4+ years) specializing in successfully delivering web projects and DevOps for web technologies. Expertise in integration techniques, API management, and data migration. Profound expertise with Drupal CMS and related technology (PHP, HTML, CSS, JavaScript), experience with other CMS is a plus. Expertise in frontend, backend technologies, and headless application design. Experience in Atlassian Suite (JIRA, Confluence, Bitbucket) and CI/CD. Strong experience in software testing (test planning, test automation, and test case definition). Experience in the design and control of software testing guidelines, test planning, automation and test cases. Experience in the creation and maintenance of architecture documentation; including system diagrams, data flow diagrams, and technical specifications. In-depth knowledge of cloud computing, SaaS, IaaS and PaaS with a focus on hyperscalers and experience on AWS and container orchestration. Experience with mobile application development (PWA, cross-platform development, native mobile applications) will be considered a plus.

About Ferrero:


Ferrero began its journey in the small town of

Alba in Piedmont, Italy, in 1946.

Today, it is one of the world's largest sweet-packaged food companies, with many

iconic brands

sold in countries all over the world. Find out more about Ferrero at ferrero.com.


DE&I at Ferrero:


Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.

Find out more here.

Our Application Process

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We're constantly looking for talented individuals who are ready to be part of our dynamic and growing organization. Ferrero is a company with a global presence and family values. Join us!

1. Apply

Complete your online application, upload your CV and include brief cover letter to help us understand your experience and interests

2. Assess

Our HR team will arrange a phone or video interview if we feel your qualifications are a good match for the job

3. Interview

If the first interview goes well, you'll be invited to speak with a Ferrero manager to assess your competencies, technical aptitude and fit within our dynamic organization