Industry Telecommunications City Delhi State/Province Delhi Country India Zip/Postal Code 110007
Job Title: Area Service Incharge \xe2\x80\x93 O&M Grade Grade 5 Function Field Service Delivery (FSD) JOB LOCATION Business Locations % EFFORT or WEEKLY HOURS 8 Hours per day & 6 days per week Job Type Permanent REPORTS TO Area Service Manager - Operations POSITION DETAILS JOB PURPOSE Design, install, troubleshoot and maintain TSBB Network DUTIES AND RESPONSIBILITIES
1. Work with the complex network & switching systems. 2. Configure networks to ensure smooth working of data services. 3. Evaluates technical issues related to network and resolve it at the earliest 4. Oversee new and existing telecom equipment\xe2\x80\x99s, hardware and software upgrades. 5. Keep Hardware faults to 1% w.r.t installed network elements 6. RMA Generations for hardware inventory of respective vendors 7. Spare management & timely availability / replacements of Spares 8. Work order management with in TAT 9. PMT of ISP equipment as per schedule & field support 10. Guidance to field team for HW/SW faults restorations 11. Work orders Material tracking & Management 12. Change management as per process Policy and Process Compliance 1. Safeguard the organization\xe2\x80\x99s processes and policies. 2. Strict adherence to SOP and the defined processes 3. Encourage consistent and continuous compliance is followed by all employees and vendors with safety and regulatory requirements, standards and protocols 4. Confirm your actions are compliant as per Information Security Policy DIRECT REPORTS None
Requirements
QUALIFICATIONS EXPERIENCE REQUIREMENTS 3-5 years in functional domain EDUCATION REQUIREMENTS Bachelor\xe2\x80\x99s Degree BEHAVIOURAL COMPETENCY
Challenge Status Quo
Analyze
Put Customer First
Chase Results
Team Up
Partner Well
FUNCTIONAL COMPETENCY
Coordination & Operations
Project Management
Strategic Planning
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