Operational Leadership & Partner Management
Onboard and train service partners, ensuring they meet Atomberg's service standards
Monitor performance metrics such as turnaround time, fulfilment rates, and customer satisfaction
Coordinate with central teams to streamline spare parts inventory and logistics
Business Ownership
Own service P&L for the region; drive scalability, cost optimization, and innovation
Analyze service data and escalations to implement preventive, root-cause solutions
Align closely with the sales team to ensure service readiness meets customer expectations.
Cross-Functional Execution
Collaborate with Tech, Product, and Supply Chain teams to roll out scalable service processes
Share insights and best practices with peers across regions to elevate the service function as a whole
Job Snapshot
Updated Date
08-08-2025
Job ID
JB1573
Department
Customer Experience
Location
Bangalore, Karnataka, India
Experience
4 - 7 Years
Employee Type
Permanent
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