Customer-Centric Mindset: Someone who can proactively drive service excellence and ensure timely complaint resolution.
Operational Expertise: Ability to manage service operations across multiple partners, including spare parts planning, audits, and settlement processes.
Training & Enablement Skills: Comfortable conducting product and CRM training for service partners to ensure they are fully equipped.
Analytical Ability: Able to track service trends, failure patterns, and share meaningful insights through monthly MIS reports.
Strong Relationship Management: Should be capable of building strong working relationships with ASPs and channel partners through regular visits and reviews.
Job Snapshot
Updated Date
08-08-2025
Job ID
JB1572
Department
Customer Experience
Location
Guwahati, Assam, India
Experience
1 - 4 Years
Employee Type
Permanent
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