Job Description

Job Requirements
Role/ Job Title: Analyst - COE, Hindsighting & Quality Assurance
Function/ Department: Retail Assets
Job Purpose:
Implement critical projects which determine the overall effectiveness of retail customers end to end loan journey.
Roles & Responsibilities:

• To ensure quality assurance and collateral hind sighting processes are deployed across credit process and vendors.
• Devise and deploy quality assurance process in collateral and non-collateral product processes.
• Measure or monitor and publish quality assurance scores across credit process or underwriting and vendors.
• Share Inputs from quality assurance and hind sighting process to improve credit process.
• Ensure reduction of quality assurance and collateral based hind sighting errors using automation and technology solutions.
• Onboard and Manage quality assurance vendors for effective functioning.

Education Qualification (Fulltime):
Graduation: Bachelor's in engineering / Technology / Math's / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management
Post-graduation: MBA, PGDM
Experience: 5 to 10 years of experience in quality assurance.

Skills Required