(State the primary duties and tasks of the position)
Sales and Business Responsibilities
Achieve territory sales targets by promoting bio-medical equipment and services to hospitals, diagnostic centres, and healthcare facilities.
Develop and maintain strong relationships with key decision-makers (doctors, hospital administrators, procurement teams).
Identify new business opportunities, expand market reach, and increase sales revenue.
Conduct market research to understand competitor strategies and customer needs.
Prepare and execute sales forecasts and strategic plans for the assigned area.
Develop and execute regional sales strategies to meet and exceed targets.
Enhance sales productivity by coaching and mentoring sales representatives.
Conduct joint field visits with sales executives to engage with healthcare professionals and drive performance.
Customer Relationship Management and Sales/Service Support
Develop new business channels aligned with Cyrix Healthcare's expansion strategies.
Build and maintain strong relationships with hospitals, clinics, healthcare providers, and medical distributors.
Work closely with the Territory Sales Manager and sales team to enhance customer satisfaction and long-term retention.
Ensure brand visibility and placement of medical products in key healthcare institutions.
Ensure prompt after-sales service and support to maintain high customer satisfaction.
Work closely with the service team to address technical issues and ensure proper maintenance of medical equipment.
Resolve customer complaints and technical escalations in coordination with internal teams.
Internal Responsibilities
Prepare sales reports and provide market insights specific to the medical equipment industry.
Conduct monthly team meetings to review sales performance, market trends, and set goals.
Work with HR to recruit, train, and manage sales personnel specializing in medical equipment.
Submit Monthly Review Meeting (MRM) and Management Information System (MIS) reports to the Sales and Ops Head.
Learning and Growth Responsibilities
Provide ongoing training and development for the sales team on medical product knowledge and industry standards.
Lead, train, and mentor a team of Sales Executives and Service Engineers.
Monitor team performance and provide constructive feedback to improve productivity.
Conduct regular sales meetings, training programs, and performance reviews.
Encourage a customer-centric approach within the team.
Foster a culture of continuous learning and professional development within the medical sales team.
Note
: The responsibilities mentioned above are not exhaustive and may be expanded from time to time.
Internal Coordinates
(To be specified)
External Coordinates
(To be specified)
Key Performance Indicators (KPIs)
Revenue and profitability targets achievement.
Growth in healthcare customer base and retention rates.
Market share expansion in the medical equipment sector.
Productivity and performance of the sales team.
Accuracy and timeliness of reporting.