Job Description

Job Category: Field Management
:
Job Purpose:

• Increase business opportunities by implementing the right sales strategies.
• Being the face of the brand in the territory assigned.
• Demonstrate great team skills, while keeping the customer at the heart of the business.
• Prepare sales plans as per the overall mission, vision and ethos of the company.
• Review, improvise and update sales policies and strategies as and when the situation arises, keeping in mind the scope of the company, shared from time to time.
• Meet and exceed the ROIs and KPIs through effective sales performance.
• Driving strong productivity across the assigned stores.

Job Specifications and Responsibilities:
Revenue Generation and Sales Management:

• Propose and set area budget and sales targets along with regional head.
• Ensure sales growth and performance through store visits, sharing goals and monitoring KPI to support performance maximization.
• Area Sales and KPIs monitoring and corrective actions implementation through Store Visits and in-house tools.
• Excellent data management/mining skills and deriving trends/patterns out of the same to identify opportunities within the business for improved KPIs & overall productivity.
• Support stores in customer acquisition (CRM in-store).
• Support Area Marketing initiatives along with Marketing Team.
• Drive relationships with internal and external stakeholders. Excellent relationship building with doctors operating their clinics around Amplifon store and connect with them to drive footfall at our stores.

People management & Organization Effectiveness:

• Manage people in the store focusing on performance, learning needs, etc. along with Regional head, HR and the training team.
• Organize regular area meetings to align stores on targets, company objectives, etc.
• Leverage on Store Visits to drive performance and build learning culture to develop capabilities.
• Foster team spirit and collaboration in the store, driving results and motivating people.
• Shared responsibility, along with Regional head and HR, to scout for best Hearing Care Professional and Client Advisor talent in the market.

Operational Excellence and Workforce/Network Planning:

• Analysis of the area to ensure optimal area coverage, leveraging on right workforce planning and staffing and efficient agenda management. Achieve funnel optimization and pursue untapped business and conversion opportunities.
• Identify possible further business growth opportunities, reach & penetration and network development in the assigned area, by proposing new stores openings and relocations, etc.
• Lead the adoption and implementation of key group sales initiatives and projects at area level.
• Guarantee the implementation of smooth store operations within compliance guidelines to support business.

Administrative Responsibilities:

• Administrative responsibilities and complete accountability for the point of sales in the assigned territory.
• Create and action on opportunities towards building a sustainable business in the assigned territory.
• Foster innovation and strong ability to drive execution and meet the assigned results.
• Open to rigorous travel across the assigned territory.
• Foster a strong relationship with existing and potential clients and resolve any customer queries that come by.

Qualifications and requirements of the role:

• Minimum Educational Qualification: MBA (Sales and Marketing)/relevant Post Graduate Degree.
• Strong business skills, analytical ability and team handling experience.
• Prior experience as an Area sales / Field sales role.
• A strong expectation from the incumbent would be critical thinking, ability to see the larger picture, analytical, skills, superior decision making and team handling.
• Keen to stay connected with the team and business partners, while being flexible to travel aggressively across the assigned territory.
• Excellent communication (written, oral) and interpersonal skills.
• Strong supervision & leadership acumen, leading the team by example act as a role model.

Skills Required