Job Description

Role Summary:

We are looking for a dynamic and driven Area Manager to oversee retail operations across a designated region. The candidate will be the key interface between our frontline stores and backend functions, ensuring operational excellence, business growth, and seamless communication between all stakeholders.

Key Responsibilities:

1. Store Operations & Performance

Ensure smooth day-to-day operations across all company-owned and franchise stores in the region. Drive sales performance, VM standards, SOP adherence, and store staff productivity. Monitor inventory levels, shrinkage, customer service, and audit scores.
2. Stakeholder Liaisoning

Regular coordination and relationship management with mall management teams, landlords, and franchise partners.

Address and resolve operational issues, maintenance needs, and lease/rental concerns in a timely manner.
3. Cross-Functional Coordination

Act as a bridge between retail stores and internal teams - merchandising, marketing, HR, IT, etc. Ensure timely execution of promotions, launches, VM rollouts, and stock allocations in alignment with central plans.
4. Business Development

Identify, evaluate, and recommend potential retail expansion opportunities in the region. Conduct feasibility analysis for new stores - both company-owned and franchise. Lead negotiations with landlords/mall developers with support from HO teams.
5. Market Intelligence

Continuously track and report competitor activities - pricing, promotions, footfalls, expansions, etc. Provide insights for improving customer experience and store-level strategies.

Key Requirements:

Graduate/MBA with 6-10 years of relevant experience in multi-store retail operations (fashion/apparel preferred). Strong people management, communication, and problem-solving skills. Hands-on experience in handling franchise relationships and mall coordination.
Comfortable with regular travel across assigned geography.

Job Type: Full-time

Pay: ₹40,000.00 - ₹60,000.00 per month

Experience:

Store management: 6 years (Required)
Work Location: In person