We are super stockist of spare parts of almost all two wheeler and four wheeler companies in India like Honda, TVS, Bajaj, Hero, Royal Enfield, Maruti Suzuki, Volkswagen, Mahindra, Hyundai etc. We are dealing in automobile industry from last 40 years with headquarter located in Lucknow, Uttar Pradesh.
Department:- Retail Outlet - Spare Parts / After-Sales
Job Summary:-
Responsible to lead, plan and manage the overall retail operations of the two-wheeler spare parts business-covering OEM and Non-OEM product lines.
The role ensures strategic growth, profitability, customer satisfaction and operational excellence across all retail outlets or branches.
Job role and responsibilities:-
Business Strategy & Planning.
Sales & Revenue Management.
Inventory & Supply Chain Management.
Vendor & OEM Relations.
Team Leadership & Development.
Customer Service & Experience.
Financial Management & Controls.
Reporting & Analytics.
Key Performance Indicators (KPIs):-
Total retail parts sales & growth (OEM + Non-OEM).
Gross profit margin, Inventory turnover & stock accuracy.
Customer satisfaction / NPS, Market share growth.
Cost efficiency and operational compliance.
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