Area Operations Manager

Year    Delhi, India

Job Description

Direct Reportees: Store Managers

Interactions: Internal and External Stakeholders

Role Context:

To increase the business by driving sales and customer experience through developing and coaching your team and installing SOPs so that we become a major destination brand and industry leader.

Area of Responsibility-

  • Manage and deliver the KPI's - Sales, Shrinkage, Commerciality, Customer Service Standards are met
  • Ensure that you have the right people who are sufficiently trained/developed to deliver for our customers.
  • Ensure the smooth operations of your area (Eye Testing Quality, delivers a commercially well laid out store, Achieving all operational KP)
  • Deliver the shopping experience that our customers demand.
Person Specifications
  • Full Time Post Graduate with 7-9 years of relevant experience into retail industry
  • Post-Graduation is a must
  • Very strong communication skills- both written and verbal and must be a good orator
  • Should have hands on experience working on Microsoft Office- Including Excel, PPT
  • & Word Sales oriented.
Competencies & Traits

Influencing Skills . Problem Solving & Decision Making . Planning & Organizing . Project

Management with Collaboration and Inclusion . Communication Skills . Extroversion &

Approachability . Leadership . Financial & Business Acumen . Customer Obsession .

Assertiveness . Self Motivated & Resilient . Managing Pressure & Setbacks . Process

Orientation

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Job Detail

  • Job Id
    JD2963547
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Delhi, India
  • Education
    Not mentioned
  • Experience
    Year