The Professional Couriers (TPC) is one of India's leading courier and logistics companies, established in 1987. With a strong presence across the country, TPC has built a reputation for providing reliable and cost-effective courier services catering to both domestic and international markets.
Role Summary:
This is a mid-level field operations role between Branch Manager and Territory Manager. The candidate will oversee branch activities, staff supervision, and ensure timely delivery and pickups within their assigned city cluster. Must come from the courier/logistics sector.
Core Responsibilities:
Operations Handling:
Manage daily delivery and pickup operations
Monitor inbound/outbound shipments, RTOs, and transit movements
Ensure correct scanning, sorting, dispatch, and handover protocols
Team Supervision:
Supervise delivery staff and in-branch operations team
Allocate beat plans, pickups, and shift responsibilities
Conduct regular field audits to check ground-level execution
Branch Support:
Assist multiple courier branches in your area (2-3 locations)
Support Branch Managers with manpower or resource needs
Ensure each location meets delivery KPIs and service quality
Performance & MIS Reporting:
Maintain delivery metrics, delay reports, and incident logs
Share daily updates with Territory Manager and HO
Track manpower efficiency and shift productivity
Customer & Client Escalation Handling:
Resolve high-priority delivery or pickup issues
Liaise with corporate clients, if required, for service escalations
4-6 years in a courier company only
Must know city geography well (based on chosen location)
Working knowledge of handheld scanners & courier software
Comfortable traveling locally and supervising multiple branches
Male candidate, age under 40
Owns a smartphone (two-wheeler preferred for field work)
Job Type: Full-time
Pay: ?25,000.00 - ?30,000.00 per month
Benefits:
Cell phone reimbursement
Paid time off
Schedule:
Day shift
Work Location: In person
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Job Detail
Job Id
JD3657420
Industry
Not mentioned
Total Positions
1
Job Type:
Contract
Salary:
Not mentioned
Employment Status
Permanent
Job Location
DL, IN, India
Education
Not mentioned
Experience
Year
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Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.