Job Description

Job Title: Area Manager - Motor OPS (Agency Vertical)

Designation: Area Manager (Team Handling).

Interested candidates may reach at 8420363349 and mail their resume at head.hr@tiptopinsure.in

Department:

Motor Operations

Vertical:

Agency

Industry:

General Insurance / Insurance Broking

Experience Required:

6 to 8 Years in General Insurance company/ Broking in Agency Vertical . CTC: 6 lakhs to 8 lakhs

Reporting To:

/ Zonal Head -Motor OPS/ National Head

Location: Kolkata

The Area Manager - Motor OPS (Agency Vertical) is responsible for managing and driving business through agency channels within a defined territory. This includes overseeing a team of Sales Managers/Executives, ensuring achievement of motor insurance targets, maintaining operational efficiency, compliance, and delivering superior agent and customer satisfaction.

Preferred Qualifications:

Graduate/Postgraduate in Business, Finance, or related field

Insurance certifications (e.g., IRDAI Licensing, III Certification)

Experience in leading motor insurance operations in agency vertical is a must.

Key Skills & Competencies:

Strong leadership and people management skills

In-depth knowledge of Motor Insurance (Private & Commercial lines)

Excellent agency channel understanding

Proven track record in achieving sales and operational targets

Strong communication, interpersonal, and negotiation skills

Good understanding of insurance systems, processes, and compliance norms

Proficiency in MS Office and insurance-specific software/tools

Ability to work under pressure and manage multiple stakeholder.

Key Responsibilities:

1. Team Leadership & People Management:

Lead, manage, and mentor a team of Sales Managers/Executives across assigned locations.

Define KPIs for team members and regularly monitor performance.

Conduct regular team meetings, training sessions, and performance reviews.

Drive motivation, engagement, and productivity among the sales force.

Identify skill gaps and facilitate training/development interventions

2. Business Development & Sales:

Drive motor insurance sales through agency/broker partners.

Ensure achievement of new business premium targets - Retail Motor (Private & Commercial), and renewal persistency.

Develop and implement area-specific sales strategies and plans. Conduct periodic market analysis and competitor benchmarking. Explore cross-sell and upsell opportunities within the agency vertical.

3. Agency Channel Development:

Identify, recruit, and activate new agents and sub-brokers. Strengthen relationships with existing agents to increase productivity. Conduct regular field visits, joint calls, and reviews with agents. Ensure continuous engagement and training of agency partners on product, processes, and digital tools.

4. Operations & Process Compliance:

Ensure timely and accurate issuance of policies and endorsements. Monitor proposal conversion rates and improve TATs on issuance. Resolve agent/customer service issues with urgency and ownership. Ensure adherence to internal underwriting, documentation, and compliance guidelines. Coordinate with operations, underwriting, and claims teams for smooth functioning.

5. Digital Adoption & Process Enhancement:

Drive usage of digital platforms, POS tools, and CRM systems among the sales team and agents. Encourage automation, e-policy issuance, and online lead management systems. Contribute towards enhancing operational efficiency and reducing manual dependencies.

6. MIS & Reporting:

Maintain daily/weekly/monthly sales and operations reports.

Analyze team performance metrics and share insights with senior management.

Ensure data accuracy and timely submission of reports and dashboards.

7. Stakeholder Management:

Liaise with internal stakeholders - underwriting, claims, finance, legal, compliance.

Engage with external partners - garages, surveyors, and regulatory bodies (if required).

Represent the organization at local market forums and industry events, as required.

Job Type: Full-time

Pay: ?600,000.00 - ?800,000.00 per year

Work Location: In person

Expected Start Date: 15/09/2025