Job Description

Key Responsibilities

Operational Management

Oversee daily operations of retail stores ensuring smooth functioning. Manage ordering, indenting, receiving, storage, GRN, billing, and material movement. Ensure accurate inventory management and timely replenishment of stocks. Monitor and drive adherence to company SOPs across all operational areas.
Team & People Management

Build, Lead, train, and motivate store teams to achieve operational excellence. Ensure that the stores are equipped with proper staff members at all time and can build teams for new units. Ensure optimal manpower planning, rostering, and productivity on a regular basis.
Process & Compliance

Implement and monitor hygiene, safety, and compliance standards. Coordinate for timely renewals of licenses and regulatory requirements. Ensure 100% adherence to product quality and handling protocols.
Last Mile Deliveries

Oversee last-mile delivery processes ensuring accuracy, timeliness, and customer satisfaction. Coordinate with agencies for dedicated last mile bikers and optimal usage of 3PL App riders.
Cross-Functional Coordination

Liaise with central teams for maintenance, marketing activations, and real estate requirements. Work closely with procurement, finance, and HR for smooth alignment of processes.
Reporting Analysis

Track store performance metrics (sales, shrinkage, wastage, manpower costs, customer feedback). Prepare and present Weekly & Monthly reports as per shared formats.
Candidate Profile

Education & Experience

Graduate in any discipline. Hotel/ Retail Management Preferred. 4-5 years of experience in managing retail operations, distribution centers, or multi- store formats (FMCG, QSR, Food & Beverages preferred).
Skills & Competencies

Strong product & process knowledge in retail/food operations. Capabilities to manage Blue Collar staff, and build teams Proficiency in MS Office (Excel, PowerPoint, Word) and POS systems. Analytical mindset with ability to interpret data and drive process improvements. Flexibility to travel across assigned stores and DC and other Cities whenever required.
Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹600,000.00 per year

Benefits:

Health insurance Provident Fund
Work Location: In person