. The role involves managing multi-location operations, ensuring client deliverables, optimizing costs, and driving business growth while maintaining high service standards.
Key Responsibilities
Operational Management
Manage day-to-day operations across assigned locations in Pune.
Ensure hygiene, safety, and operational discipline at all client sites.
Monitor operational expenses, optimize manpower utilization, and minimize losses.
Ensure compliance with company policies and client SOPs.
Team Hiring & Management
Recruit manpower as per client requirements within defined TAT.
Lead, guide, and monitor supervisors and on-ground teams.
Coordinate daily with client stakeholders and internal teams for smooth execution.
Address manpower gaps, absenteeism, and performance issues proactively.
Performance & Client Deliverables
Achieve client-defined KPIs with zero escalations or callouts.
Ensure same-day closure of RTS and pending cash collections.
Submit daily operational and closing reports to the Reporting Manager.
Ensure accurate and timely submission of daily attendance and payroll data to the Accounts team.
Business Growth & Reporting
Drive consistent month-on-month business growth as a key KPI.
Prepare and analyze P&L statements, financial models, and KPI dashboards.
Implement cost-optimization initiatives while maintaining service quality.
Maintain strong client relationships and support business expansion.
Required Skills & Qualifications
3-5 years of experience in operations or area management roles
Strong people management and client-handling skills
Good knowledge of Pune operational zones and manpower market
Financial acumen with exposure to P&L and cost control
Proficiency in MS Excel and reporting tools
Willingness to travel within Pune and nearby locations
What We Offer
Competitive fixed salary + attractive variable incentives
Career growth in a fast-paced operations-driven environment
Exposure to large-scale client operations
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
Paid time off
Provident Fund
Work Location: In person
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