Job Description

Job Reference
* JR00113745



Job Summary
* Area Manager - Credit Operations/Senior Area Manager - Credit Operations


Job Purpose
\xe2\x80\x9cThis position is open with Bajaj Finance ltd.\xe2\x80\x9d


Job Duties & Key Responsibilities
* Duties and Responsibilities - Duties and Responsibilities: \xe2\x80\xa2 Capability and Capacity Building \xe2\x80\xa2 Ideation capability & capacity building for optimisation and new process and workflows for efficiency. With focus on technology and automation. \xe2\x80\xa2 Identifying training needs and ensuring with proper monitoring of Training Rollout & Implementation \xe2\x80\x93 Ensure smooth implementation of new builds liaison with L&D team for content preparation. Ensure feedback of end users for further improvements & sustenance management. \xe2\x80\xa2 Identifying & solutioning improvement opportunities : Conducting VOC\xe2\x80\x99s Surveys and branch visits for identifying opportunities and consulting subject matter experts data analysis and research for plausible solutions. \xe2\x80\xa2 BRD Timelines & Quality \xe2\x80\x93 To adhere to BRD timelines discussed with the stakeholders. Also ensure that the build envisaged is chalked out in the BRD document comprehensively. \xe2\x80\xa2 Stakeholder Alignment \xe2\x80\xa2 Vendor identification and relationship building \xe2\x80\xa2 Liaison with cross functional teams like IT Vendors BIU L&D to ensure project delivery & solutioning. \xe2\x80\xa2 Providing assistance to Business and support function for efficient operations \xe2\x80\xa2 Monitoring and ensuring BI activities including- Incentive for all Products; Monthly Review Automated Decks MIS Dashboard Database Management \xe2\x80\xa2 Monitoring Policy and system administration team activities including- User ID Creation Temporary Mapping Identifying errors and Reporting BRD Review and UD Signoffs Continuous policy and system testing \xe2\x80\xa2 Monitoring and evaluation of Projects \xe2\x80\xa2 Monitoring and ensuring BRD Timelines & Quality \xe2\x80\x93 To adhere to BRD timelines discussed with the stakeholders. Also ensure that the build envisaged is chalked out in the BRD document comprehensively. \xe2\x80\xa2 Monitoring and ensuring UAT Timelines & Quality \xe2\x80\x93 Ensure scenario development to cover all possibilities from the end user perspective and complete testing to meet the timeline requirements.




Required Qualifications and Experience
* Duties and Responsibilities: \xe2\x80\xa2 Capability and Capacity Building \xe2\x80\xa2 Ideation, capability & capacity building for optimisation and new process and workflows for efficiency. With focus on technology and automation. \xe2\x80\xa2 Identifying training needs and ensuring with proper monitoring of Training, Rollout & Implementation \xe2\x80\x93 Ensure smooth implementation of new builds, liaison with L&D team for content preparation. Ensure feedback of end users for further improvements & sustenance management. \xe2\x80\xa2 Identifying & solutioning improvement opportunities : Conducting VOC\xe2\x80\x99s, Surveys and branch visits for identifying opportunities and consulting subject matter experts, data analysis and research for plausible solutions. \xe2\x80\xa2 BRD Timelines & Quality \xe2\x80\x93 To adhere to BRD timelines discussed with the stakeholders. Also ensure that the build envisaged is chalked out in the BRD document comprehensively. \xe2\x80\xa2 Stakeholder Alignment \xe2\x80\xa2 Vendor identification and relationship building \xe2\x80\xa2 Liaison with cross functional teams like IT, Vendors, BIU, L&D to ensure project delivery & solutioning. \xe2\x80\xa2 Providing assistance to Business and support function for efficient operations \xe2\x80\xa2 Monitoring and ensuring BI activities including- Incentive for all Products; Monthly Review Automated Decks, MIS, Dashboard Database Management \xe2\x80\xa2 Monitoring Policy and system administration team activities including- User ID Creation, Temporary Mapping, Identifying errors and Reporting, BRD Review and UD Signoffs, Continuous policy and system testing \xe2\x80\xa2 Monitoring and evaluation of Projects \xe2\x80\xa2 Monitoring and ensuring BRD Timelines & Quality \xe2\x80\x93 To adhere to BRD timelines discussed with the stakeholders. Also ensure that the build envisaged is chalked out in the BRD document comprehensively. \xe2\x80\xa2 Monitoring and ensuring UAT Timelines & Quality \xe2\x80\x93 Ensure scenario development to cover all possibilities from the end user perspective and complete testing to meet the timeline requirements.