to oversee the operations and performance of 10+ stores within the Alappuzha and Pathanamthitta area. In this role, you will act as the vital link between our Head Office and store teams.
The ideal candidate has
3-5 years of retail experience
with a "hands-on" background in store management. You will be responsible for driving sales targets, ensuring operational compliance, developing store teams, and maintaining high standards of visual merchandising and customer service.
Key Responsibilities
1. Operational Excellence & Sales Performance
Target Achievement:
Take ownership of the P&L for the assigned area. Drive sales targets, KPIs, and profitability for all stores in the cluster.
Store Standards:
Ensure all stores adhere to company Standard Operating Procedures (SOPs), safety guidelines, and visual merchandising standards.
Audits & Visits:
Conduct regular, structured store visits to audit operations, identify gaps, and provide immediate coaching to Store Managers.
Inventory Management:
Oversee stock levels, manage replenishment coordination with the warehouse, and implement strategies to minimize shrinkage and stock loss.
2. Team Leadership & Development
Management:
Lead, mentor, and motivate a team of Store Managers and staff.
Hiring & Training:
Assist in the recruitment of store staff and identify training needs. Ensure new hires are properly onboarded and existing staff are upskilled.
Performance Management:
Conduct performance reviews, manage rostering efficiency to control labor costs, and handle disciplinary actions when necessary.
Culture:
Foster a positive, high-energy work environment that encourages retention and internal promotion.
3. Customer Experience
Service Standards:
Ensure a consistent, high-quality customer experience across all locations.
Feedback Loop:
Handle escalated customer complaints and analyze customer feedback to implement service improvements.
4. Reporting & Strategy
Analysis:
Analyze weekly and monthly sales reports to identify trends, best sellers, and underperforming categories.
Feedback to HQ:
Provide qualitative feedback to the buying/merchandising and marketing teams regarding local market trends and competitor activity.
Requirements & Qualifications
3-5 years of progressive experience
in the retail industry.
Must have proven
store handling experience
Education:
Bachelor's degree
Skills:
Strong understanding of retail metrics (KPIs) and P&L management.
Excellent leadership and conflict resolution skills.
Proficiency in MS Office (Excel, PowerPoint) and Retail POS systems.
Must be willing to travel
extensively within the assigned territory
What We Offer
Competitive salary (30000-35000) and performance-based incentives.
Travel allowance
Health insurance and benefits.
Provident Fund
How to Apply
Please send your resume to
abhijith.s.v@vanitham.com
with the subject line "Area Manager Application.
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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