Job Description

Job Summary:

The

Area Franchisee Executive

is responsible for overseeing and supporting the operations, compliance, and performance of franchise outlets within a designated geographic area. This role involves ensuring brand standards are maintained, providing operational support to franchisees, driving sales performance, and fostering strong relationships between the franchisor and franchisees.

Key Responsibilities:

Franchisee Relationship Management:

Act as the primary point of contact between the company and franchisees in the assigned area. Provide ongoing support, guidance, and training to franchisees to improve operational effectiveness.

Operational Excellence:

Monitor and ensure adherence to brand standards, SOPs, and company policies. Conduct regular site visits to assess performance, hygiene, customer service, and compliance.

Sales & Performance Monitoring:

Analyze sales reports and KPIs of franchise outlets to identify trends, issues, and opportunities. Support franchisees in developing and executing local marketing or promotional initiatives.

Training & Development:

Organize and facilitate training sessions for franchise staff to ensure product knowledge and service quality. Help new franchisees during the pre-opening and launch phase.

Issue Resolution & Support:

Address operational challenges and provide timely resolutions. Collaborate with internal departments (marketing, supply chain, HR, etc.) to support franchise needs.

Expansion Support (if applicable):

Assist in identifying potential new franchise locations and evaluating feasibility. Support the onboarding of new franchise partners.

Qualifications:

Bachelor's degree in Business Administration, Management, or a related field. 2-4 years of experience in franchise management, retail operations, or a related area. Experience in [industry] preferred (e.g., QSR, retail, education).

Skills & Competencies:

Strong interpersonal and relationship management skills. Good analytical and problem-solving abilities. Excellent communication and presentation skills. Ability to multitask and work in a fast-paced environment. Willingness to travel frequently within the assigned area.

Key Performance Indicators (KPIs):

Franchisee satisfaction and retention Sales growth and profitability of franchise outlets Compliance audit scores Operational efficiency and SOP adherence
Job Type: Full-time

Pay: ?15,000.00 - ?18,000.00 per month

Work Location: In person