Job Description

Posted Date 07 Dec 2024
Function/Business Area Customer Service
Location Alwar
Job Responsibilities 1.Ensure availability of partners and secondary agents in geography

2.Manage and take reporting from mapped Jio Digital Repair Specialist

3.Co-ordinate with business teams for Air Fiber business

4.Visit General Trade partners.

5.Conduct sample audits for installations.

6.Happy calling to customers for feedback.

7.Ensure quality of partners and partners onboarding.

8.Ensure timely attending surveillance tickets

9.Ensuring timely closure of surveillance tickets

10.Impart training to secondary agents for Ready for Role

11.Hand-hold Fiber engineers

12.Monitor engineer`s productivity.
Education Requirement Graduation (Science stream preferred)
Experience Requirement 3 to 5 Years
Skills & Competencies 1. Relationship management

2. Delegation Skills

3. Team Management

4. Problem solving skills
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Location Map : Alwar