Lead, manage, and monitor a team of Collection Executives, Tele Callers, and Field Agencies to ensure timely collections.
Allocate collection portfolios to team members and ensure optimal manpower utilization. ? Monitor daily field and tele-calling performance; provide actionable feedback and performance insights.
Conduct regular review meetings with field agencies to ensure target achievement and adherence to compliance.
Collaborate with vendors and agencies to enhance performance through training, feedback, and joint field visits.
Ensure quality customer interactions and resolution of escalations related to collections. ? Provide regular updates and reporting to senior management on collection performance and team metrics.
Job Type: Full-time
Pay: ?45,000.00 - ?50,000.00 per year
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.