Job Description

It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
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You will be part of our Air Logistics team, adding your leadership expertise + management skills to the delivery of customer + operational excellence.
Your primary objective will be to lead our people, customer + operations strategy for the assigned territory, monitoring + driving continuous improvement in development efforts.
You will ensure that all involved teams + stakeholders achieve or exceed company goals by developing business while optimizing operational processes + production costs.
How you create impact
You will do this by working with internal stakeholders while focusing on these key objectives:

• To drive development efforts through customer acquisition + retention programs.
• To set up + monitor key metrics for operational excellence as per guidelines.
• To track training curriculum + oversee implementation of customer SOPs to drive customer excellence.
• To ensure operations are managed within the regulatory requirements, company guidelines, industry standards + management guidance + liaise with QSHE to ensure audit readiness at all times.
• To set up procurement + pricing strategies to help attract the right mix of business + trade lane development support in alignment with key stakeholders.
• To ensure the optimal usage of the system + tools, while promoting e-touch initiatives (digitalization).
• To drive a healthy forwarding sub-ledger (FSL), regularly analyzing profit + loss (P+L) reports while ensuring target achievement, focusing on the cost of production + financial targets.
• To exchange key information with the network, which may directly/indirectly impact operations + potentially need process changes.

What we would like you to bring

• Leadership experience in air logistics or freight forwarding.
• Proven track record in customer acquisition, retention, and operational excellence.
• Strong knowledge of regulatory compliance and audit readiness.
• Experience with procurement, pricing strategies, and trade lane development.
• Proficient in logistics systems, digital tools, and process automation.
• Strong financial skills, including P&L analysis and cost control.
• Effective stakeholder management and communication skills.

What's in it for you

• Global Industry Leader - Work for one of the top logistics and supply chain companies worldwide, offering stability and international reach.
• Career Growth Opportunities - Access to strong internal development programs, training, and global mobility.
• Diverse & Inclusive Culture - Collaborate with teams across the globe in a supportive and multicultural environment.
• Innovative & Future-Focused - Be part of a company investing in sustainability, digitalization, and green logistics.
• Competitive Benefits - Enjoy attractive compensation, flexible working options, and comprehensive benefits packages.

Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Skills Required