Job Description

Country/Region: IN
Requisition ID: 29300
Work Model:
Position Type:
Salary Range:
Location: INDIA - NOIDA- BIRLASOFT OFFICE

Title:

Architect

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Description:

Area(s) of responsibility

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Job Title:

Agentic AI Specialist

Location:

Noida

Company:

Birlasoft

Experience:

10 years +

:

Birlasoft is looking for a dynamic and experienced AIOps and Automation specialists to join a highly skilled team of Agentic AI SMEs. The ideal candidate will have hands-on experience and in-depth knowledge of Agentic AI and Automation technologies and platforms for IT Operations automation. This role requires a strong technical background and leadership skills to drive automation initiatives and enhance operational efficiency in IT infrastructure operations and IT helpdesk using Agentic AI.

Technical skills

Python, Java, Powershell/shell scripting, Go, C++ - for building AI agents and automation workflows. Familiarity with Langchain, LangGraph, and Langsmith for agentic orchestration. Experience with ML frameworks like TensorFlow, PyTorch, and Keras Knowledge of Natural Language Processing/Understanding (NLP/U) techniques Familiarity with Kubernetes, Docker, CI/CD automation, Deep understanding of Agentic AI concepts and GenAI co-pilots Hands-on experience with one of the platforms like: + Amelia, Resolve, Ansible, Chef, Puppet, Nexthink, UIPath - for IT operations automation. + Moveworks, Aisera, Amelia, ServiceNow Now Assist, Microsoft Copilot - for Agentic or Conversational AI

Key Responsibilities:

Design, develop, and implement Agentic AI solutions for IT operations (Infrastructure and Apps) Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions and Agentic AI use cases. Oversee the development and deployment of automation projects, ensuring they meet business objectives and are delivered on time. Stay updated with the latest trends and advancements in automation and Agentic AI technologies and incorporate them into the company's solutions. Conduct regular reviews and assessments of existing automation solutions to identify areas for improvement. Ensure compliance with industry standards and best practices in automation and AI technologies.

Qualifications:

Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. 6 to 10 years of experience in designing and implementing automation solutions. Proven experience with Agentic AI solutions for IT Operations (Infrastructure + apps). Strong understanding of one of the conversational AI platforms like Moveworks, Aisera, Amelia, ServiceNow Now Assist, and Microsoft Copilot. Excellent problem-solving skills and the ability to think critically and creatively. Strong communication and interpersonal skills, with the ability to work effectively in a team environment. * Experience in leading and managing technical teams is a plus.