Job Description

9 - 12 Years
1 Opening
Pune


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Role description

Role Proficiency:



Independently analyze and develop applications and review and design solutions in their assigned area of responsibility on ERP/CRM systems. Manage and mentor a team



Outcomes:



Act creatively to develop applications and select appropriate technical options. Optimize application development maintenance and performance by employing design patterns and by reusing proven solutions while accounting for others' developmental activities

Develop technical documents such as Functional Design Specifications Deployment documentation

Perform design document reviews peer code reviews and suggest code improvements

A single point of contact for the build and deployment issues and resolve them on time

Learn technology business domain system domain individually and as recommended by the project/account

Contribute to ERP/CRM Practice related activities for example (but not limited to) assembling content for case studies contributing to reusability coordinating internal seminars and conduct knowledge sharing sessions organizing sessions during and participating in hackathons etc.

Select appropriate technical options for development such as reusing improving or reconfiguration of existing components.

Identify the problem patterns and improve the technical design of the application/system

Optimizes efficiency cost and quality.

Interpret the application/feature/component design to develop the same in accordance with specifications.

Code debug test and document and communicates product/component/feature development stages.

Validate results with user representatives integrates and commissions the overall solution.

Influence and improve customer satisfaction through things like (but not limited to) offering suggestions for code refactoring and for improvements in business processes completing sprint deliverables ahead of time helping client architects and product owners by way of design suggestions and/or explaining functionality to business stakeholders etc...

Influence and improve employee engagement within the project teams

Learn and implement technology newly released features after impact analysis wherever applicable.

Attend industry/technology specific conferences (if applicable) and share the knowledge with the team.

Conduct peer reviews and demand high quality standards from the reviewed deliverables.

Conduct technical assessments for hiring candidates to developer/lead roles.

Mentor and manage a team.

Set goals for self and team in NorthStar. Provide timely feedback to team members


Measures of Outcomes:



Number of applicable technical/domain certifications completed

Adherence to process and standards (coding standards)

Number of mandatory trainings (industry/technology specific trainings UST mandatory trainings) completed

Average time taken for turnaround on production bugs Adherence to schedule / timelines

Number of technical sessions conducted within Practice for the benefit of peers and team members.

Contribution to RFPs and estimations in ERP/CRM Practice.

Number of Leads who were guided and upskilled to lead a technical team.

Number of process streamline documents prepared for ERP/CRM Practice


Outputs Expected:



Requirement:



Understand the requirements/user stories



Estimate:



Create and provide inputs for effort and size estimation and plan resources for projects.

Follow scrum ceremonies.



Configuration and Coding:



Define coding standards
templates and checklists. Perform code review of team members.




Test:



Review and create unit test cases
scenarios and execution.


Review test plan created by testing team.

Provide clarifications to the testing team.



Manage Defects:



Perform defect RCA and mitigation.

Identify defect trends and take proactive measures to improve quality.



Manage Project:



Manage delivery of modules. Manage user stories.



Documentation:



Create/review templates
checklists

guidelines

standards for design/process/development.


Create/review deliverable documents. Design documentation
requirements

test cases and results.




Status Reporting:



Report status of tasks assigned.

Comply with project related reporting standards and process.



Manage knowledge:



Contribute project related documents
share point

libraries

client universities.


Review the reusable documents created by the team.

Create knowledge sharing assets.



Release:



Execute and monitor release process



Interface with Customer:



Clarify requirements and provide guidance to development team

Present design options to customers

Implementation reviews with stakeholders.

Work closely with customer architects to finalize design



Domain relevance:



Advise software developers on design and development of feature / component with deeper understanding of the business problem being addressed for the client.

Learn more about the customer domain and identify opportunities to provide value additions to customers

Complete relevant domain certifications



Manage/Mentoring Team:



Set goals and provide regular feedback to team members.

Understand aspirations of their team members and provide guidance
opportunities

etc.


Ensure team members are upskilled and engaged in the project.

Proactively identify any risks and work with mitigation measures.

Mentor and motivate junior leads to upgrade their technical screening skills.



Assists others in resolving complex technical problems:



Manage all aspects of problem management activities
investigating the root cause ofrnproblems and recommends SMART (specific

measurable

achievable

realistic

timely)rnsolutions.




Development and review of Standards & Documentation:



Maintenance of software process improvement activities
communicating to a range of individuals and teams.




Solution Definition & Design:



Define Architecture for the small sized kind of project.

Design the technical framework and implement the same.


Skill Examples:



Proactively identifying solutions for technical issues.

Ability to maintain technical evaluation procedures.

Ability to estimate project effort based on the requirement.

Perform and evaluate test results against product specifications.

Break down complex problems into logical components.

Interface with other teams designers and other parallel practice; including regular follow up for any conflicts during project execution.

Create and articulate impactful technical presentations.

Follow high level of business etiquette in emails and other business communication.

Drive conference calls with customers and answer customer questions.

Ability to work under pressure determine dependencies risks facilitate planning and handle multiple tasks.

Build confidence with customers by meeting the deliverables in time with quality.

Proactively ask for and offer help


Knowledge Examples:


Functional and technical designing on various ERP/CRM cloud platform features and automations.
+ Thorough knowledge of coding best practices and understanding the limitations of coding.

+ Experience using data loading tools.

+ Experience with production deployment and solving deployment errors.

+ Experience in integrating ERP/CRM with external systems using SOAP API REST API etc.

+ Experience working in Agile methodology.

+ Must have knowledge - HTML/HTML5 CSS XML AJAX Web-services.

+ Experience with Google APIs JQuery/any other java-script framework ERP/CRM technology specific mobile development analytics etc.

+ Deep knowledge on architecting solutions and applications on cloud-based infrastructures.

+ Deep level proficiency in the specialist area.

Additional Comments:

Role Proficiency: Lead solution/application architecture for medium to large engagement. Outcomes: Deliver technically sound projects across one / multiple customers within the guidelines of the customer and UST standards and norms Deliver technically complex applications Identify and institutionalize best practices across multiple accounts and manage multiple customers and architects Define architecture for large engagements and act as its design authority Design solutions involving multiple tech components after scoping out requirements for a client with large engagements Measures of Outcomes: Business Development (number of proposals contributed to; number new leads generated) Stakeholder Satisfaction Survey Results Number of design patterns / components reused / created Feedback from team Quality of service measures Number of technical complex solutions delivered Number of consulting assignments led/participated Number of technology training conducted Technology certifications Number of white papers / document assets Breadth of technology knowledge (no. of technologies) Number of reviews and audits Outputs Expected: Asset Development and Governance: Provide thought leadership in conceptualizing the need and design of assets Track implementation of assets Improve asset effectiveness Improve deployment effectiveness Project Control and Review: Perform architecture design review Identify opportunities for optimization of cost time and asset utilization in complex projects; advising relevant teams accordingly where possible Provide advice to teams facing complex technical issues in the course of project delivery Conduct planned and unplanned technical audits for complex projects as applicable Define and measure project /program specific architectural and technology quality metrics Review outputs to ensure NFRs are met Knowledge Management & Capability Development: Provide inputs to teams for training etc. Identify the training needs and conduct internal sessions to meet the same Partner with UST Gamma to Create curriculum assessments training programs courseware based on new service offerings / solutions etc. Update collateral on to the knowledge management repository Gain and cultivate domain expertise to provide best and optimized solution to customer Requirement gathering and Analysis: Understand the requirements from a larger system / transformation program context Validate the cross application / cross technology requirements to ensure integrated ability and reconciliation of conflicting requirements by working with customers and other stakeholders People Management: Provide support to various Project Managers in identification of training needs of the team Conduct training / certifications with the help of Gamma and mentoring with respect to technical skills on projects Support technical evaluation of external and internal candidates to meet project requirements Perform career guidance and performance management for team members Alliance Management: Identify alliance partners based on the understanding of service offerings and client requirements Identify areas for joint GTM with the partner Develop internal capabilities/complementary toolsets to support the GTM strategy Maintain the relationship with partners Act as the UST technical POC for the specific technology/solution area Technology Consulting: Define problem statement for the customer Analyze application/ technology landscape process and tools to arrive at the solution options best fit for the client Analyze cost vs. benefits of solution options Define the technology/ architecture roadmap for the client Articulate the cost vs. benefits of options to key customer stakeholders Innovation and Thought Leadership: Participate in external forums (seminars paper presentation etc.) to showcase UST capabilities and insights Interact and engage with customers/ partners around new innovative ideas concepts and assets; as well as industry trends and implications Participate in Beta testing of products / joint lab setup with customer to explore application of new technologies / products Identify areas where components/accelerators or design patterns could be reused across different accounts Create documents reports white papers (international/national) on research findings Sales Support and Project Estimation: Develop collaterals for proposals Conduct workshops at the client site to assist the sales team in sales support if required Compare various designs and propose appropriate technology solutions based on the understanding of the RFP and inputs from Architects Calculate and present estimates based on high level designs to management for supporting go/ no-go decisions Review estimations and resource plan Review risk and mitigation plan Anchor proposal development with cross-linkages acro
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Skills

F&O,Solution Architecture,Business Central



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About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.