Job Description

Experience 10+ Years




Job Summary:


Managing small to medium teams


Collaborate with Senior Leadership to oversee the project delivery status


Coordinates closely with Resourcing Managers for project need


Responsible from project and account margins


Forecasting revenue generation Identifying new opportunities for business growth and creating contractual documents


Project management activities that include: Defining roles and responsibilities using a RACI chart, define the Roadmap, Implementing bestpractice tools and processes, monitoring and controlling of each work stream using Agile methodology of software development. Also includes, planned and unplanned changes, risks and issues to ensure rapid delivery and greater predictability Internal and external stakeholder involvement to keep them apprised of progress and address their needs. Proficiently performs the role of a Scrum Master as needed, ensuring Scrum practices are followed, along with generating Scrum metrics and reporting to keep the team running effectively. 8) Performs other workrelated duties as needed. Qualifications Minimum of two years of Project or Program Management experience. Minimum of a year of Scrum Master experience and/or managing using an Agile Development methodology. Experience managing multiple projects simultaneously, facilitating status meetings and presenting to large groups. Ability to identify problems, to mediate issues, to develop solutions, and to implement appropriate course of action.




Required Skill AWS Connect Technical Management skills




Very good Project management skills


People management


Client Management


Certifications and Preferred/Desirable


Amazon Connect certification


PMP Certification

About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth -- one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.



Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.



Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.