Handle outbound & inbound emails efficiently and professionally Make outbound calls to patients in the USAand schedule appointments with doctors
Use OfficeAlly or similar toolsto search patient details, verify records, and update data
+ Maintain proper communication and follow-up for account resolution
+ Work collaboratively with internal teams and ensure timely task completion
+ Provide excellent customer/patient communication with clarity and empathy
MUST HAVE
Good verbal and written communication skills (must) Should be willing to work Night Shift (US timings)*
+ Basic knowledge of healthcare AR follow-up is a plus Ability to learn tools like OfficeAllyquickly
+ Strong follow-up, calling confidence, and responsibility in handling tasks
+ Immediate joiners preferred
Work Schedule: Only 3 working days per week
Note:
The position begins with a 1-month trial period. Candidates demonstrating strong performance, communication, and ownership will be moved to permanent payroll.
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