Job Description

AR Caller (Accounts Receivable Caller) is a professional in the healthcare industry responsible for managing unpaid medical claims and ensuring timely reimbursement for healthcare providers. They act as a liaison between the doctor's office, the patient, and the insurance company. Core Responsibilities Claim Follow-up: Regularly contact insurance companies via phone, IVR, or web portals to check the status of outstanding claims. Denial Management: Identify why claims were denied (e.g., coding errors, lack of authorization), resolve the issues, and file appeals when necessary. Payment Negotiation: Engage with insurance representatives to ensure maximum reimbursement and negotiate payment plans for patients with outstanding balances. Documentation: Record all interactions and updates in the patient management or billing system (e.g., Epic, Cerner) to maintain a clear audit trail. Reporting: Analyze aging reports to prioritize high-value or long-overdue accounts and provide updates to management.

Job Types: Full-time, Fresher

Pay: ₹19,085.73 - ₹31,191.77 per month

Benefits:

Cell phone reimbursement Internet reimbursement Life insurance Paid sick time Work from home
Work Location: In person