Job Description

Job Summary:

We are seeking experienced and energetic

AR Callers

to join our

Revenue Cycle Management (RCM)

team. The ideal candidate will be responsible for managing accounts receivable activities by following up with insurance companies to ensure timely and accurate reimbursement for healthcare claims. You will play a key role in identifying denials, resolving claim issues, and ensuring the financial success of our clients.

Key Roles and Responsibilities:

Perform

follow-up calls

with insurance companies (US Healthcare payers) to resolve outstanding claims.

Verify claim status

, payment information, and identify reasons for delays or denials.

Analyze and resolve claim denials

by taking appropriate action or escalating complex issues as required. Work on

denial management and appeals

, ensuring timely submission and resolution. Identify

root causes of denials

and share feedback for process improvement. Maintain

accurate documentation

of all claim activities in the billing system. Communicate effectively with

insurance representatives

and internal departments. Achieve

daily/weekly productivity targets

and ensure adherence to quality standards. Stay updated on

payer policies, coding guidelines

, and industry regulations.

Required Skills & Competencies:

Minimum

2 years of experience

as an AR Caller in US Healthcare (Medical Billing) domain. Strong understanding of

RCM process, insurance terminologies, CPT, ICD-10 codes, and EOBs.

Excellent

verbal and written communication skills.

Strong

analytical and problem-solving abilities.

Proficiency in using

medical billing software and MS Office tools.

Ability to work

independently and in a team

within a fast-paced environment. Flexibility to work

night shifts (US time zone).

Job Types: Full-time, Permanent

Pay: ₹200,000.00 - ₹300,000.00 per year

Benefits:

Food provided Health insurance Provident Fund
Work Location: In person