Make outbound calls to insurance companies and patients to follow up on unpaid claims.
Review denied, underpaid, and pending claims; identify reasons for non-payment and take corrective actions.
Ensure accurate and timely documentation of all interactions in the system.
Work with internal teams to escalate unresolved issues and achieve resolution.
Meet daily/weekly/monthly productivity and quality targets.
Stay updated on payer guidelines, industry regulations, and client requirements.
Maintain professionalism and compliance with HIPAA standards at all times.
Requirements
Bachelor's degree (preferred) or equivalent work experience.
1-3 years of experience as an AR Caller / AR Follow-up Specialist in U.S. healthcare domain (freshers with good communication skills may also apply).
Strong understanding of medical billing, insurance processes, denials, and revenue cycle management
Job Type: Full-time
Pay: ₹300,000.00 - ₹500,000.00 per year
Benefits:
Health insurance
Paid sick time
Provident Fund
Work Location: In person
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