Job Description

The AR Caller is responsible for managing and following up on outstanding insurance claims and patient accounts to ensure timely payments. The role involves communicating with insurance companies, healthcare providers, and patients to resolve billing discrepancies, denials, and delays in reimbursement.

Responsibilities

Conduct outbound calls to insurance companies and patients for claim follow-ups. Verify claim status, identify denials/rejections, and take necessary actions for resolution. Review and analyze unpaid/underpaid claims and take corrective measures (re-submission, appeals, etc.). Maintain accurate documentation of all follow-up activities in the billing system. Handle patient inquiries regarding billing statements, insurance coverage, and payment plans. Work closely with the billing team to resolve discrepancies and ensure compliance with payer policies. Stay updated with insurance guidelines (Medicare, Medicaid, Commercial payers) and healthcare billing regulations.
Job Types: Full-time, Fresher

Pay: ₹8,000.00 - ₹15,000.00 per month

Benefits:

Health insurance Leave encashment Paid sick time Paid time off Provident Fund
Shift availability:

Night Shift (Required)
Work Location: In person

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