Make outbound calls to insurance companies in the U.S. to follow up on unpaid or denied claims.
Review patient accounts and resolve claim issues within defined timelines.
Understand insurance denials, EOBs, and AR processes to take appropriate action.
Document all call information accurately in the system.
Work with the team to meet daily/weekly/monthly targets.
Requirements:
Bachelor's degree (any stream).
0.6-2 years of experience in AR Calling / Medical Billing / Healthcare RCM (freshers with good communication can also apply).
Strong verbal and written communication skills in English.
Willingness to work in night shifts (US shifts).
Basic knowledge of the U.S. healthcare system is a plus.
Key Skills:
AR Calling
Denial Management
Claim Follow-up
Good Communication Skills
Attention to Detail
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹25,000.00 per month
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Experience:
International voice process: 1 year (Required)
Work Location: In person
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