Job Description

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About the Role:
We are looking for dedicated and proactive professionals to join our Revenue Cycle Management (RCM) team as Process Executives and Senior Process Executives. The role involves managing the accounts receivable process, following up with insurance companies, and ensuring timely resolution of medical claims.
This position offers an excellent opportunity to build a rewarding career in the healthcare BPO industry with structured growth pathways.
Designation & Experience:
Process Executive: 0-1 year of experience
Eligibility Criteria:
Qualification: Non-Technical Graduates (B.Tech graduates are also eligible)
Experience: Freshers and experienced candidates in Revenue Cycle Management (RCM) / AR Calling are welcome
Shift: Night Shift (Work From Office - 5 days a week)
Key Responsibilities:
Perform Accounts Receivable (AR) calling to follow up on pending claims with insurance companies.
Review patient accounts for accuracy and completeness.
Research and resolve claim denials and rejections in a timely manner.
Update account information and maintain proper documentation in the billing system.
Coordinate with internal departments to ensure smooth claim resolution.
Meet or exceed daily productivity and quality targets.
Skills & Competencies:
Excellent communication skills - verbal and written (mandatory).
Strong understanding of Revenue Cycle Management (RCM) and AR Calling process.
Good analytical, problem-solving, and interpersonal skills.
Ability to work independently and in a team in a fast-paced environment.
Basic knowledge of medical billing terminologies preferred.

Skills Required