Job Description

Key Responsibilities:

? Make outbound calls to insurance companies to follow up on pending claims.

? Review and analyze denials, partial payments, and unpaid claims to identify root causes.

? Ensure accurate and timely resolution of claim issues and reprocessing as needed.

? Maintain detailed documentation of all call activities and claim updates.

? Work collaboratively with the billing and coding team to ensure proper claim submission.

? Meet daily and weekly productivity and quality targets.

? Stay updated on insurance guidelines, payer requirements, and RCM best practices.

Requirements:

? Minimum 3 years of experience in US Healthcare - AR Calling / RCM process.

? Excellent verbal and written communication skills.

? Strong analytical and problem-solving ability.

? Knowledge of healthcare terminology, ICD/CPT codes, and insurance processes preferred.

? Ability to work in night shifts and meet tight deadlines.

Education:

? Graduate in any discipline (Preferred: Commerce, Life Sciences, or related fields).

Perks & Benefits:

? Attractive salary with performance-based incentives.

? Opportunity to grow in the RCM domain.

? 5-day working week.

Job Type: Full-time

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

Work from home
Experience:

Accounts receivable: 1 year (Required)
Language:

English (Preferred)
Shift availability:

Night Shift (Required)
Work Location: In person