Job Description

Job Title: AR Caller - Denials / Claims Follow-up

Location: Chennai

Experience: 2 Years - 4Years (US Healthcare AR Calling)

Role Overview

We are looking for an experienced AR Caller to manage Denials Processing, Claims Follow-up, and Customer Service for US Healthcare providers, physicians, and hospitals. The candidate will be responsible for handling Accounts Receivable, denial management, and insurance follow-ups while ensuring quality and productivity standards.

Key Responsibilities

Handle Accounts Receivable for US Healthcare providers / physicians / hospitals.

Work closely with the Team Leader to meet daily deliverables.

Process Denials, Rejections, and LOA's by making necessary claim corrections.

Call insurance carriers for claim status and document actions in billing notes.

Review emails for updates and respond appropriately.

Identify issues and escalate to the immediate supervisor.

Update production logs and maintain status reports.

Ensure strict adherence to company policies and quality standards.

Follow up on pending claims accurately and on time.

Achieve daily and monthly collection and productivity targets.

Required Skills & Knowledge

Strong knowledge of US Healthcare concepts.

Excellent expertise in Denial Management and Claims Follow-up.

Proficient in calling insurance companies.

Good understanding of client requirements and project specifications.

Strong communication and documentation skills.

Interested candidate send your cv to this : malini@epiqindia.com / 9940376367

Job Types: Full-time, Permanent

Pay: ?9,135.28 - ?42,270.13 per month

Benefits:

Food provided
Application Question(s):

Are you a immediate Joiner ?
Work Location: In person