Job Description

AccQdata is a USA-based medical billing company. We are in expansion mode and looking for a young and dynamic AR caller responsible for communicating with USA insurance companies.Duties and Responsibilities:

• Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services
• Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference
• Record after-call actions and perform post-call analysis for the claim follow-up
• Assess and resolve inquiries, requests, and complaints through calling to ensure that customer inquiry are resolved at the first point of contact
• Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc prior to making the call
• Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments

Knowledge preferred for potential candidates:

• Accounts receivable follow-up/denial management for US healthcare customers
• Fluent verbal communication abilities/call center expertise
• Knowledge of Denials management and A/R fundamentals will be preferred
• Willingness to work continuously in night shifts
• Basic working knowledge of computers.
• Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage. We will provide training on the client's medical billing software as part of the training.
• Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus
• We are hiring fresh graduates as well as experienced resources

*
Company Benefits:

• 5 Days working
• Fix working Hours
• Achievable targets
• Paid Birthday Leave
• Friendly Environment
• Mediclaim for employees

Education Requirements:
A Bachelor Degree is a must.*Job Types: Full-time, Regular / PermanentSalary: ?15,000.00 - ?18,000.00 per monthBenefits:

• Food provided

Schedule:

• Night shift

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Thaltej, Ahmedabad - 380052, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)