Job Description

FINSAP ACS Development Head role is a senior management level position responsible for accomplishing results through the development and modernization of EUCs solutioning within the Finance organization. The role focuses on driving solution development across core financial functions for multiple manual processes including EUC remediation and ensuring robust project governance, while aligning with global compliance and risk frameworks.The ideal candidate will bring extensive experience managing large, geographically distributed teams, working in regulated environments, and partnering closely with business stakeholders, enterprise architects, and vendor partners. A sharp focus on delivery excellence, budget discipline, and early risk mitigation is critical. This role is central to supporting Finances digital transformation and operational resilience agendas.Responsibilities:

• Manage/develop multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as ensure team adheres to best practices and process Develop vision for team around roles and responsibilities, and structure team to ensure greatest impact, efficient use of resource, and alignment to business structures
• EUC Remediation and ITeSS Risk Reduction

• Lead the remediation and transformation of Finance EUCs and legacy Technology enabled solutions used for financial reporting, ledger management, reconciliation, and regulatory compliance to Core Technology application.
• Ensure remediation efforts align with regulatory requirements and internal control standards.
• Oversee design and delivery of scalable, secure, and automation-aligned solutions within the finance functions. Prepare and present regular team/project reviews to senior management and business leaders
• Drive the design and development of multiple solutions, work with end-users of the systems, and enhance the quality of deliverables.
• Core Application Development

• Manage the full software development lifecycle (SDLC) for solutions developed in alignment with the Organization standards.
• Collaborate with finance controllers, risk officers, compliance teams, and reporting units to capture requirements and align IT solutions with business objectives.
• Ensure solutions support real-time data processing, auditability, and high performance under regulatory timeframes.
• Delivery Governance & Risk Management

• Drive structured project execution across multiple initiatives using agile or hybrid delivery models; track milestones, dependencies, risks, and benefits realization.
• Establish proactive risk identification and mitigation plans, particularly for delivery slippage, financial exposure, or compliance impact.
• Research and resolve issues, provide recommendations, and escalate to senior management as needed
• Ensure all projects align with bank-wide change management and operational risk controls.
• Team Leadership Across Geographies

• Manage large, distributed development and QA teams across regions (e.g., North America, EMEA, APAC), ensuring consistent delivery quality and team cohesion.
• Define clear roles, responsibilities, and objectives; provide coaching and development support to drive performance.
• Promote a culture of collaboration, innovation, and accountability across time zones and functions.
• Stakeholder Management

• Serve as the key technology contact to Finance EUC Risk and Controls teams for both controllers and non-controllers functions within Finance.
• Provide transparent updates on delivery, risks, and financials to stakeholders and steering committees.
• Financial Planning & Budget Control

• Work with EUC Remediation Technology Head based in APAC to:

• Manage technology budgets across all projects and run-the-bank (RTB) and change-the-bank (CTB) activities.
• Allocate budgets based on project priority, resource planning, and expected outcomes; ensure monthly financials are within xc2xb12% of forecasts.
• Work closely with Finance IT controllers to maintain accuracy in financial planning, accruals, and cost tracking.

• Vendor & Partner Oversight

• Oversee vendor engagement / statements of work drafting and execution across the function
• Oversee third-party vendor teams involved in development, testing, or managed services.
• Monitor vendor performance against SLAs and contractual KPIs; lead reviews and remediation plans as required.
• Ensure seamless integration of vendor teams with internal development streams and compliance processes.
• Ensure staff follows Citi documented policy and procedures as well as maintain procedures and supporting documentation for filings on a current basis and in comprehensive manner
• Manage and maintain all disaster recovery plans, oversee appropriate testing, and provide permit-to-operate for new applications
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 15+ years of relevant experience
• 8-10+ years of managerial experience
• Proven experience managing software delivery in Finance Technology
• Demonstrated ability to manage distributed development teams across global hubs and vendor sites
• Working knowledge of the industry and competitors products and services
• Advanced knowledge of strategic direction of the function within relevant part of the business
• Exceptional communication and stakeholder engagement skills
• Proficient computer skills with a focus on Microsoft Office applications
• Demonstrated leadership, management, and development skills

Education:

• Bachelors or Masters degree in Engineering
• MBA or equivalent qualification

Success Factors:

• Ability to balance strategic leadership with hands-on operational execution.

• Capable of navigating matrixed environments and influencing without direct authority.

• Passionate about driving operational resilience, data accuracy, and compliance.

• Results-driven with strong delivery and budget control discipline.

Job Family Group: TechnologyJob Family: Applications DevelopmentTime Type: Full timeCiti is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .View Citis and the poster.