Job Description

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Job Title: Apprentice - Branch Apprentice
Location: Chennai
Role Description
The position is for an Apprenticeship.
Your key responsibilities

• Ensuring DB Service Standards wrt to Customer Service at branches
• Ensure total Compliance of all audit guidelines set by External and Internal OR Auditors with Error Free Processing of transactions.
• Ensure laid down processes are being followed; DB internal security standards are followed.
• Ensure strict adherence to all internal and external guidelines (KYC, Anti Money Laundering & Audits).
• All the transactions are carried out with 100% accuracy without errors.
• Ensure complete resolution to all customer queries and complaints.
• Handling scanning activity of documents and transactions.
• Follow Complaint management procedures. Ensure correct and timely resolution of complaints.
• Overall upkeep of the branch lobby as per standard.

Your skills and experience

• Good knowledge of Excel, Word, and Power point presentation.
• Excellent communication skills.

Education | Certification (Recommended):

• Bachelors degree from an accredited college or university

Education/ Qualifications

• Minimum Graduation in any stream.

How well support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression

About us and our teams
Please visit our company website for further information:
We strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.