Regular Follow ups & client contact: Ensuring proper follow up and tracking the client responses in the tracker and updating the concerned team members in a timely manner. To participate in all relevant Client calls. Making follow up calls for assessing business opportunity and training needs.
Understanding of different sectors: Should have some understanding of different sectors in the industry including little bit knowledge of Public/Private sector.
KEY SUCCESS FACTORs
Develop quality database
No. of client contacts
Lead Generation aligned with business goals
Meetings Scheduled
Customer Engagement Depth
Zeal to learn and Adapt quickly
Skills and Knowledge
Networking on different professional platforms
Excellent Interpersonal & Communication skills
Strategic Selling and Negotiation skills
MS Office
Key Competencies & Traits
Ability to handle client queries
Creativity of thought to provide out-of-box solutions
Good understanding of the corporate training market would be an advantage.
Strong Networking Skills with ability to create & forge alliances
Blend of Relationship and Task orientation
High Energy and People Centricity
Qualification and Experience
Graduate/Post Graduate in any discipline
1 to 6 years of experience in Client Interactions (Cold Calls & Emails)
Experience in developing client rapport by understating their challenges/issues
Demonstrated Track record in meeting and exceeding targets consistently
Experience in Corporate Communications & L&D is a plus
Experience of Project Management is a plus
Education: Any Graduate
Industry: Educational/Training
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