Job Description

Department
Technology | IT Infra
Job posted on
Oct 16, 2025
Employment type
Permanent

Position:

Application Administrator - Digii Platform

Location:

Mumbai (Hybrid)

Employment Type:

[Full-time]

Overview

We are seeking a highly skilled

Application Administrator

to manage and optimize the

Digii Platform

, ensuring smooth integration and performance across campus administration, student services, marketing, and learning management systems (LMS). The ideal candidate will combine strong technical expertise with a deep understanding of student and campus administration, stakeholder management, and the ability to independently drive projects from start to finish.

Key Responsibilities

System Administration & Configuration

+ Manage, configure, and maintain the Digii Campus platform and its associated systems.
+ Model processes, workflows, and data structures to support institutional and student administration requirements.
+ Ensure smooth integrations with LMS, marketing, and related enterprise systems.

Project & Stakeholder Management

+ Lead system-related projects from planning to execution, ensuring timely delivery.
+ Collaborate with academic, administrative, and IT stakeholders to gather requirements and translate them into system configurations.
+ Act as the bridge between functional teams and technical resources.

Continuous Improvement

+ Identify opportunities to enhance platform usage and streamline operations.
+ Stay updated on new Digii features and self-learn capabilities to proactively bring improvements.
+ Document configurations, processes, and best practices for knowledge sharing.

Support & Communication

+ Provide functional and technical support to end users, resolving system issues promptly.
+ Deliver clear, concise communication to stakeholders on project status, changes, and impacts.
+ Train and guide end users on system usage and updates.

Qualifications

Proven experience administering and configuring

Digii Campus

or similar student information/campus administration platforms. Strong understanding of

campus and student administration processes

, including enrollment, course management, and student lifecycle workflows. Experience working with

associated systems

such as LMS (Moodle, Canvas, Blackboard) and marketing/CRM systems. Demonstrated ability to

project manage

system implementations, upgrades, or process improvement initiatives. Excellent

communication skills

with the ability to engage both technical and non-technical stakeholders. Strong

stakeholder management

and interpersonal skills. Self-driven, independent learner, with the ability to adapt quickly to new tools and processes.

Preferred Skills

Knowledge of higher education administration frameworks and compliance requirements. Familiarity with reporting, analytics, and data management within Digii or related systems. * Certification(s) in project management (PMP, PRINCE2, Agile/Scrum) or IT administration.