Provide functional support on Calypso and other in-house systems to user
Maintain documentation on operational procedures and technical environment configuration
Manage change requests from development and infrastructure teams and other configuration changes
Incident escalation and management
Configure system monitoring rules and respond to monitoring alerts
Perform BCP drills and help with IT security and audit review
Leads projects related to new system and server deployment
Other tasks as directed by the manager
Skills and Experience
Good understanding of server and network infrastructure
Proven problem-solving and analytical skills
Good communication skills
Very strong attention to details
Able to work under pressure
Willing to work on shifts and take turns to work on weekend
Any Additional Requirements
Experience with Bloomberg terminals and systems
Hands on with Python, VBA or other scripting languages
Exposure to troubleshooting in Application Management environment.
Job Types: Full-time, Permanent
Pay: ?2,500,000.00 - ?3,000,000.00 per year
Benefits:
Health insurance
Paid sick time
Paid time off
Work Location: In person
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