Job Description

Company Introduction - As a global leader in mass spectrometry, SCIEX delivers solutions for precision detection and quantification of molecules to help protect and advance the wellness and safety of all. Because of our 50 years of groundbreaking innovation, our customers can quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster, and keep food healthier and safer. At SCIEX, you\'ll find a rewarding role that amplifies your impact on the world and helps you realize life\'s potential. SCIEX is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we\'re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives. Responsibilities - Developing Capillary electrophoresis and Liquid Chromatography Mass Spectrometry Methods for BioPharma applications . Provides timely phone, email, and remote technical support to customers, FSEs, and other customer facing associates. Offers intuitive solutions to customer instrument problems by identifying, analyzing, and solving complex hardware, software and/or application related issues in CE and MS applications. . Partners closely with cross functional teams: Customer Care Center, Application Technical Support, Field Service, Field Applications, Global Service Support, and Sales to process/resolve support requests on technical aspects. . Prepare and/or deliver technical presentations and workflow demonstrations internal and external customers . Support the smooth running of the Method development laboratory at the Sciex - Centre of Excellence in Bangalore Experience: The ideal candidate will have the following experience: . Minimum 5 + yrs. work experience using and/ or servicing CE-Capillary Electrophoresis theory and instrumentation (ideally on Beckman/Sciex instruments and 32 Karat software), HPLC, and LC MS shall be preferred. Working knowledge of Chromatographic Data System, such as Empower is desirable. . Strong computer skills and experience with relevant software programs (Sales Force, Microsoft Suite). Strong time management skills, ability to multitask and prioritize work. Preferable to have hands on experience related to other instrumentation and techniques in LC-MS workflows. . Global and Regional Application Support teams . Flexibility to travel frequently at short notice. . Good verbal and written English language communication skills. . Experience with personal computer, e-mail, and Microsoft Office programs. Education . M.Sc in Analytical Science, Biochemistry, M.Tech in Biotechnology, M. Pharma/ M. Sc ( 5 year of industry experience) / Ph.D. in Life Sciences ( 3 years of experience) Personal Profile- . High degree of technical competence & confidence. Analytical approach to problem solving and troubleshooting. . Dynamic, self-motivated and driven independent and proactive. . Excellent time management skills. Target and results oriented. . Demonstrated interpersonal skills. Collaborative and team-oriented work style. . Excellent verbal, written and presentation communication skills. . Highest levels of personal and professional integrity and ethics. Internal Interface . Leaders in Sales, Service, Marketing, Finance, HR and IT At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow\'s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what\'s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit . At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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