Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Enterprise Network Operations

Good to have skills :

AAAP (Accenture Advanced Analytics Platform)

Minimum

2

year(s) of experience is required

Educational Qualification :

15 years full time education



Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and effectiveness of the organization. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of best practices for application support. - Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Network Operations. - Good To Have Skills: Experience with AAAP (Accenture Advanced Analytics Platform). - Strong understanding of network protocols and architectures. - Experience with troubleshooting network connectivity issues. - Familiarity with monitoring tools and performance metrics. Additional Information: - The candidate should have minimum 2 years of experience in Enterprise Network Operations. - This position is based at our Kolkata office. - A 15 years full time education is required.




15 years full time education