Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Network Infrastructures

Good to have skills :

AAAP (Accenture Advanced Analytics Platform)

Minimum

5

year(s) of experience is required

Educational Qualification :

15 years full time education



Summary: As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams to troubleshoot problems, ensuring that systems operate smoothly and efficiently, and contributing to the overall success of the organization by maintaining high service standards. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures. - Good To Have Skills: Experience with AAAP (Accenture Advanced Analytics Platform). - Strong understanding of network protocols and architectures. - Experience with troubleshooting network connectivity issues. - Familiarity with network security practices and tools. Additional Information: - The candidate should have minimum 5 years of experience in Network Infrastructures. - This position is based at our Kolkata office. - A 15 years full time education is required.




15 years full time education