Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Netapp Storage Area Network (SAN) Administration

Good to have skills :

AAAP (Accenture Advanced Analytics Platform)

Minimum

3

year(s) of experience is required

Educational Qualification :

15 years full time education



Summary: As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and implementing solutions to enhance operational efficiency. You will engage with stakeholders to understand their needs and ensure that the systems function seamlessly, contributing to the overall success of the organization. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of best practices for system maintenance and support. - Provide training and guidance to junior team members on troubleshooting techniques and system functionalities. Professional & Technical Skills: - Must To Have Skills: Proficiency in Netapp Storage Area Network (SAN) Administration. - Experience with AAAP (Accenture Advanced Analytics Platform). - Strong understanding of storage management and data protection strategies. - Familiarity with network protocols and their impact on storage performance. - Ability to analyze system logs and performance metrics to identify issues. Additional Information: - The candidate should have minimum 3 years of experience in Netapp Storage Area Network (SAN) Administration. - This position is based at our Kolkata office. - A 15 years full time education is required.




15 years full time education